Write to us
For vulnerability reports, please encrypt the message or use a secure channel. No wallet, key, or seed data should be sent by email.
We're reachable
Contact & support
Before you write
Many questions already have an answer:
- FAQ - platform, security, strategy, performance
- Fees - full pricing and exchange fees
- Disclaimer - legal framework and risks
If you are reporting a bug, include:
- The account name shown in the portal
- The UTC date and time of the event
- A snippet from the live console (account side, not brain side)
- A screenshot if possible
Commitment
Nitro Quant is software, not a broker or investment advisor. Support answers operational questions only, never requests for custom signals, portfolio management, or market forecasts.
